Clear visibility.
Without false certainty.
Review the published availability information and the steps to check if your form is not working as expected.
Availability information
This page does not provide uptime measurements or real-time service health. Use the checks below or contact support for help.
UNDERSTAND EACH STEP
One message, several checkpoints.
Submission intake
Check that the submission appears in your workspace and keep its identifier when requesting help.
Read the guideEmail notifications
Check notification history: a stored submission or a notification accepted by the provider does not prove delivery.
Read the guideConnections and attachments
Check the integration’s activation, delivery history, and attachment status for the submission concerned.
Read the guideMonitoring and incidents
If you encounter a problem, check the troubleshooting guide and share the time, affected page and error message with support.
Read the guideHaving trouble with your form?
Check storage and delivery separately before retrying.