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Customization

Notifications and subject lines

Configure notification content and understand each delivery state.

Configure the team notification

Choose a recognizable subject, verified recipients, and the fields that help the team act. Keep private recipient addresses and provider settings in the workspace.

Use configuration for the subject

Do not trust an arbitrary visitor field as the complete email subject. Combine a stable form label with a bounded field only when the workflow needs it.

Read delivery states precisely

Queued means work is waiting, provider accepted means the provider received the request, delivered requires a genuine delivery callback, and bounced or complained requires review. Storage remains separate from each state.

Documentation reviewed on October 20, 2026Suggest an improvement →